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Terms and Conditions - Best Rate Guarantee

The following terms and conditions apply to our Best Rate Guarantee Program:

  • A reservation must be confirmed through www.skylinehotelsandresorts.com or property website
  • The guarantee applies to the room accommodation only for the duration of the stay and does not apply to any other charges including incidental charges, food and beverage, activities, service fees or taxes during the stay
  • Bookings within 24 hours of arrival date do not apply
  • The guarantee applies to the average rate for the stay
  • Claims must be made within 24 hours of booking

This Guarantee does not apply to:

  • Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized. Examples of these types of sites include but are not limited to, Priceline and Hotwire
  • Web sites that “package” travel, entertainment, hotel and/or food components such as airfare and hotel stay, hotel stay and car rental, hotel stay and restaurant voucher, etc.
  • Packaged rates that include taxes, service charges, meals, coupons, parking, services, or other amenities
  • Discount rates offered to a select audience based on qualification; this includes but is not limited to Government, CAA or Senior Citizen Discounts
  • Unpublished rates that are not publicly available such as corporate negotiated or group rates
  • Variance in the rate due to currency exchange rates or rounding
  • This Guarantee is subject to change or revocation at any time
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  • Decades Live! Free Show with Room Free Show with Room Offer

    Light up your stay with one free ticket per room reservation to the incredible new Decades 2014 stage show , now performing in its new state-of-the art show room.

  • Cool Concert Getaways Platinum Blonde - November 29 and Gowan - December 13

    Pump up the volume on your end-of-year celebrations with complete dinner, concert & party packages featuring Platinum Blonde or Gowan. Ideal for corporate holiday parties or individuals wanting to join the fun! 

  • Muskoka Holiday Magic December 19 - January 4

    Celebrate the Holidays in Muskoka with endless holiday fun from outdoor winter activities, our children's indoor holiday Playzone to Christmas and New Year's Eve festive celebrations. 

  • 25% Web Special Savings

    Make your escape to Muskoka and save up to 25% on select dates. 

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