What our Clients are Saying About Working with Deerhurst
I just want to give you and your entire team a huge “THANK YOU” for all your hard work and dedication with the JJMC National Training Meeting. We had a debrief with the client about 10 days ago and the feedback was so embarrassing – they had only amazing positive things to say about the entire program. They were totally impressed with the fact that the service at Deerhurst Resort surpassed their expectations, from all angels, customer service, food and beverage, housekeeping down to reconciliation. They were also very pleased with how seamless we made the process. I think we did well at demonstration that we were a unified team in partnership with the same end goal, which was for JJMC to have a very successful memorable meeting, which we did just that. Special thanks to the Chef for his creativity and flexibility and always willing to go above and beyond to accommodate all requests. And we totally appreciated his input from the planning stages as well. Thank you once again, it was a pleasure working with you and I look forward to future events at Deerhurst Resort.
Conference Management onsite for Johnson & Johnson Medical Companies, February 2014
Everything went perfect. We couldn't have picked a better location to hold our meeting. Everyone was very impressed with the quality of service and how pleasant all of the Deerhurst employees were. I also had at least 5 people comment to me how comfortable the beds were. One person asked if I could get them the mattress make and model they were so impressed with it. Thank you for all your help getting this set up, it was great. I would definitely recommend Deerhurst to anyone planning a meeting or even a vacation.
Kenworth Toronto, March 2014
Wanted to say a BIG thank you to all the staff at Deerhurst - the meeting went flawless and the staff were fantastic and would like to mention what a great employee you have in Pat Bowen - she made it with the weather and was by my side throughout the entire time. Please ensure she gets a "special" thank you from the Alcon team.
Look forward to working with Deerhurst again in the future - still a GREAT property!
CWT M&E onsite at Alcon Canada, November 2014
On behalf of the Ontario Public School Boards’ Association, I am writing to let you know how pleased we were with the service we received from Deerhurst Resort in June this year. From my first meeting with you to the end of the conference, the whole event flowed smoothly…any last minute requests made to staff on site, during the conference, were attended to calmly and quickly. The banquet team during the day and in the evening were extremely pleasant to deal with and attentive to details. A huge thank you goes to Paul Mabee and the staff from PSAV. Paul went out of his way to accommodate request made by our presenters and worked with me to keep our budget within our limited range. The staff were extremely efficient, courteous, helpful and very pleasant to deal with throughout the conference. Our sincere appreciation and thanks must go to your staff who contributed to the success of this event! We look forward to returning for another event in the future!
Ontario Public School Boards' Association, July 2013
Everything went very smoothly! Thank you so much for all your help and patience in dealing with so many questions along the way!
We have had nothing but positive feedback from authors and attendees about the event, the accommodation, and meals. It was truly a special weekend for everyone involved.
Thank you again for all your assistance – you made the whole event so much easier to plan and pull together!
I’m looking forward to planning the next event with you again soon!
North Words Muskoka Literary Festival, September 2012
We would like to thank the staff of Deerhurst Resort for the outstanding service we received at our recent national meetings. As host of the 2012 Canadian Hatching Egg Producers’ summer meeting it was necessary to choose a venue that could operate both as a business meeting place and accommodate family time also. Deerhurst met these needs and so much more.
The venue was spectacular with an abundance of activities for all ages. We found the suites to be extremely comfortable with many different accommodation styles to suit our groups’ varied needs. The staff took care of all the details necessary for successful meetings, happy guests and splendid banquet dinners. The pride the staff took in fulfilling these tasks was evident by their friendliness and quick response to all our requests.
We had many compliments from our attendees with reference to the superb location, excellent service and quality meals. Upon reflection, the event unfolded even better than expected.
We will certainly recommend Deerhurst as a superb destination with proven professional excellence and look forward to a future opportunity to visit Deerhurst Resort again.
Ontario Broiler Hatching Egg & Chick Commission, August 2012
THANK YOU for making our 2ndAnnual Global Leadership Conference such a huge success. We have nothing but wonderful things to say about the level of service and commitment of your staff. This goes for the conference delegates as well. To use one of our catch phrases in terms of feedback is “It’s All Good” . You handled everything we threw at you, and we threw a lot at you, with the utmost professionalism and enthusiasm. We have met some truly amazing people this past week and will not forget any of you. If I have missed anyone on this note, please pass it along. Thank you and I hope we get the opportunity to work together again in the future.
McCain Foods, July 2012
I just wanted to send a note of thanks to everyone for making our conference a great success! Your staff was amazing – any request I made was handled with the utmost professionalism in a very, very timely manner. The food was excellent, the accommodations awesome, the meeting rooms were great and what can I say about the hospitality suite – perfect! The group really enjoyed the snowshoeing too. Everything was very much appreciated!
Again, thanks to everyone!
...The service was phenomenal. My requests for service were always accommodated...
The food and service in the Eclipse and Steamers were highly commended by the group on Sunday and Tuesday night.
G8 lunch was impressive and Beach BBQ/guitar soloist was the highlight event for relaxation and enjoyment.
The AV service provider was definitely there to make our meeting a success.
Overall it is above my expectation...
Hoffmann-La Roche, 2012